Jason Aguirre Group ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. It applies to this website and to communications you have with us, including phone calls, emails, and text (SMS) messages.
1. Information we collect
We collect information you give us directly when you contact us or start a chat on this site, including:
- Your name and contact details, such as email address and mobile phone number;
- Information about your real estate goals (for example, areas of interest, budget, or buying/selling timeline);
- Any message or details you choose to share with us; and
- Basic technical information your browser sends automatically, such as device type and pages viewed, used to operate and improve the site.
2. How we use your information
We use the information we collect to:
- Respond to your inquiries and provide real estate services;
- Schedule appointments, showings, and follow-ups;
- Send you updates about properties, your transaction, or information you requested;
- Send SMS/text messages where you have asked to receive them (see Section 3); and
- Operate, secure, and improve our website and services, and comply with legal obligations.
3. SMS / text messaging and your consent
If you provide your mobile phone number and opt in, we may send you text messages related to your inquiry, appointment scheduling, transaction updates, and property information. Providing your number and consenting to texts is always optional, and it is never required to receive our services or to use the chat on this site.
Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can reply HELP for assistance. For full details about our messaging program, see our Messaging Terms.
Your mobile information is never sold or shared for marketing. Jason Aguirre Group does not sell, rent, or share mobile phone numbers, SMS/text-messaging opt-in information, or consent data with any third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties for any purpose, except as needed to operate the messaging service (for example, our messaging platform or carrier) or as required by law.
4. How we share information
We do not sell your personal information. We may share the information you provide only in these limited situations:
- Service providers who help us operate our business and communicate with you (such as our customer relationship management platform, email provider, and SMS/messaging platform), bound to protect your information and use it only to provide services to us;
- Lending and transaction partners you specifically ask us to connect you with, and only with your knowledge;
- Our brokerage, eXp Realty, LLC, as needed to provide real estate services; and
- Legal and safety purposes, when required by law or to protect rights, property, or safety.
As stated in Section 3, mobile opt-in and SMS consent data are excluded from all of the above categories for marketing purposes and are not shared with third parties for promotional use.
5. Cookies and analytics
This site may use basic cookies and analytics to understand how visitors use the site and to improve it. You can control cookies through your browser settings. Disabling cookies may affect some site features.
6. Data retention and security
We keep your information for as long as needed to provide services and for legitimate business or legal purposes, then delete or de-identify it. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.
7. Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, and you may opt out of text messages (reply STOP) or emails (use the unsubscribe link) at any time. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below.
8. Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Material changes will be posted on this page.
10. Contact us
If you have questions about this Privacy Policy or your information, contact:
Jason Aguirre Group
5373 W Alabama St, Suite 448, Houston, TX 77056
Phone: (832) 808-6483
Email: hello@jasonaguirregroup.com